Terms & Conditions

CnScope maintains a firm commitment to your privacy. All information provided is considered confidential and intended solely for transaction-related purposes only. We do not sell, rent or trade any customer information, including your email address, to third parties. We recognize that Identity Theft and Spam are growing concerns with our customers, and we will protect any information given to us with the highest degree of integrity and security. We utilize standard SSL encryption when accepting credit card information during online ordering and all online orders are placed through a secure server. 
To further enhance our security measures, no customer information is kept on our website and all credit card numbers are deleted from our accounting system after seven days. The only people who have access to credit card information are the operations manager and those directly responsible for card authorization. 
We share other personal information, and only that information which is absolutely necessary, with those third parties that are involved in the processing or shipping of your order. This includes the financial institution that processes your credit card and the shipping carrier that delivers your order only.

Ordering

If you know what to order, please order the item(s) directly online by creating an account, adding the item(s) you’d like to your cart, then checking out.

If you need help, please feel free to call us Monday – Friday, 8:30am – 6:00pm Pecking Time . We will be more than happy to help direct you to the right item(s) with model #(s) and link(s).

If you call after hours, please leave a message including your daytime phone number so we may return your call, or for faster service, send us an email from the Contact Us section.

We offer NET 30 terms to public educational institutions and organizations that we have previously approved only within the United States. Orders otherwise must be prepaid in full by either credit card, company check, or bank wire transfer.

To get a quote for an order, international order, or a custom package, please feel free to send us an email. We can ship internationally.

Payment, Pricing & Promotions

We accept Paypal payments, major credit cards, money orders/cashier's checks, company/personal checks and bank transfer for all the order.

· PayPal Payments (U.S. Only) - Please make payment online via PayPal.com. Your order will be shipped out within 24-48 hours once payment is made if there are no errors or pending issues.

· Credit Cards (U.S. Only) - Please call, email or fax us your credit card information including:

o Type of your credit card (Master, Visa, Discover, or American Express)

o Card number

o CCV # (credit card security #)

o Expiration date

o Credit card holder's name

o Credit card statement address

o Your phone number

o Shipping address

We will send you the invoice with details of your order and total amount for your confirmation. We need your response for confirmation and the authority to charge your credit cards at the right amount. We will ship your order out within 24 hours after receiving your confirmation. To confirm, please view the invoice to ensure that the items and addresses are accurate, and reply to the email to let us know it is okay to ship your order.

· Money Orders/Cashier's, Personal, or Corporate Checks  – Request a quote from us for an official and final amount to remit payment against.

Your order will be shipped after our bank has processed your check (typically 7-8 days from receipt of your check).

· Bank Transfer (International) – Request a quote from us for an official order amount to remit payment against. Once all details are agreed upon, we can provide our bank information by email to you.

Price Match Guarantee

CnScope is committed to providing you with quality accessories at the best prices. However, if you should find the same new product advertised elsewhere for a lower price within 30 days after your purchase, we will gladly match our competitor's price. Please note that eBay auction prices are not eligible (however “Buy It Now” prices are). To request price match, please email us on our Contact Us page with a direct link to the listing showing the price for verification.

Customs Duties

Customs duties and brokerage fees might be applicable for some countries. All duties and brokerage fees, if any, are the buyers' responsibility. Please contact the Customs Office of your country to find the rate, as we unfortunately do not have that information available to us to provide.

Custom Orders

Custom orders that are specially made according to buyers' requirements are accepted only through payment in full prior to manufacturing at our factory. For pricing, please contact us for a quote via email.

Applicable Law, Venue and Limitation of Actions

These terms and conditions shall be governed by and construed in accordance with the laws of the State of California applicable to agreements made and entirely to be performed within California, without resort to its conflict of law provisions. Regardless of where you access this site, you agree that any action at law or in equity arising out of or relating to these terms and conditions shall be filed and adjudicated only in the federal or state courts located in Orange County, California, and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction and venue of such courts over any suit, action or proceeding arising out of these terms and conditions.

 


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